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September 30, 2009

Doing More with Less and Other Highlights of the CLO Fall 2009 Symposium

Clark Quinn presented this week at the CLO Fall 2009 Symposium. I asked him what the highlights were for him. His response:

There's a trend towards lifting the CLO game. It's clearly no longer about meeting training needs; you aren't seeing a lot of talk about corporate universities. Instead, you're seeing phrases like "Peak Performance", "doing more with less", and session titles that include: smarter, faster, urgent, and impact. The economic climate has clearly had an impact.

It's good that organizations are looking to get more strategic about learning, because it's clear that despite that having been under discussion for years, there's still a lot of room to improve. Rebecca Ray of Mastercard, 2008 CLO of the year, reported that fully 40% of CLOs she surveyed were not tying their metrics to business outcomes. Jay Cross and I, on behalf of TogetherLearn, presented data including that 77% say that their people aren't developing fast enough to meet the needs of the business and 63% replied to the contrary to the statement "our corporate culture values and encourages transparency and openness" for just two examples of missed opportunities. And they're not considering, by and large, potential audiences such as supply-chain partners and customers.

There is recognition of the opportunity for technology to start playing a more significant role. For example, there is a lot more interest in technology to reach distributed audiences, though an understanding of tools isn't widespread. As William Gibson said, "The future is already here. It's just not very evenly distributed." For example, 48% said their people can't locate in-house experts when they need them. Awareness of micro-blogging tools like Twitter and it's corporate equivalents (e.g. Yammer, Present.ly, & Status.net) is relatively sparse. As an indication, the tweetstream from the conference (#CLOSymposium) is pretty sparse.

That said, the sessions that are presenting on web 2.0 tools and informal learning are well-attended, and awareness of the opportunities is obvious. It's clear that the audience is recognizing the message that prepared courses aren't going to be capable of meeting the increasing rate of change and the need for agility. Whether it's growing awareness, or the economic pressures, change is coming, and e-learning (in the broad sense of the term, including performance support, collaboration tools, social networks, etc.) has an increasing role to play. Here's hoping it's well played.

September 18, 2009

Share Your Web 2.0 Classroom Projects

I connected with Terry Freedman recently when I saw he was working on a project to amass web 2.0 projects for teachers into a free online book.

Actually, he had already done it once and is currently in the process of updating the book to keep current with technology and add new projects, too.

Freedman's book also addresses barriers to implementing web 2.0 materials and lessons into the classroom. Here's his call for participation, abridged. The full text is on his site.

Freedman writes:

The free eBook I published about a year ago, 60 Web 2.0 Projects, has been very popular, with around 11,000 downloads to date. However, new applications have become available, some of the links in the book no longer work, and new projects have been undertaken. For these reasons I am hoping to update the book and bring out a second edition.

Would you like to contribute?

The most-valued aspect of the current book is the wealth of ideas it contains. (Teachers, being the creative type, can always adapt the ideas to their own circumstances, such as by making the assignments simpler or harder for a different age group.)

The reason I say this is that many people, especially new teachers, are a bit backward in coming forward when calls for submissions are made, thinking that they have little to contribute. In fact, it is often the case that the newer teachers are the ones who come up with ideas that more established ones wouldn't have thought of!

In the second edition, I should like to also include information about what barriers there are to implementing Web 2.0 in the classroom, and how people have overcome them; and people's favorite Web 2.0 applications.

If you would like to contribute, you will find an online form for that purpose. It should take you only a few minutes to complete. The deadline is midnight British Summertime on 30 September 2009.

If your entry is included in the next edition of the projects book, it will be available to anyone who wants it, on the internet.

What are the benefits of contributing to this book?
Your contribution will appear in a publication edited by someone other than yourself. I think that's quite important: these days, anyone can publish anything, but having someothing published by someone else indicates that, to perhaps state the obvious, someone else thought it worthy of publishing! The thing is, although I am not looking for best practice as such, I'm not going to include poor practice or poorly explained practice.

Your work will come to the attention of a large audience. I don't know if 11,000 downloads is a lot in the total scheme of things, but it seems a lot to me! Indeed, I know for a fact that some of the people who downloaded the ebook printed it off and distributed it to their colleagues, so I should think that that figure of 11,000 represents a minimum in terms of the number of readers.

You will have the satisfaction of knowing that others will benefit from your experience. It's quite nice to be told that something you wrote inspired someone else to try the same thing, or a variation of it.

What are the benefits of the book itself?
From what people have told me, and from presentations I've given which use the ebook, I'd suggest the following:

It's nice to have a collection of projects all in one place, that people can quickly browse though and select from. The way I organised the first edition was to put the projects in age groupings, and people seemed to find this quite helpful. Of course, many if not all of the projects can be modified to suit an older or a younger age group.

It becomes very clear very quickly that many of the projects do not require an awful lot of setting up. In fact, one delegate at a conference in which I was presenting put his hand up and said: 'I could start almost any one of these when I get back into school tomorrow.' Exactly!

I find that the mere fact of having a collection of ideas in one place is inspirational in itself.

You might argue that a lot of stuff is available on the internet anyway, and you would be right. All I am attempting to do with this ebook is to collate a number of interesting projects together in one place, to save busy teachers having to spend time trawling the web themselves. So by contributing to the book you would be helping others to save precious time.

So what makes for an 'interesting' project?
Rather than answer that question directly, I'd like to suggest that what you find interesting and what someone else finds interesting will differ, and will depend on several factors -- not least, what you need to achieve with your students. So my definition of 'interesting' in the context of this ebook is the following:

-Does it make use of Web 2.0 technology?
-Did it have a clearly-defined aim?
-Is enough description provided to enable others to know what was actually done?
-Have there been any outcomes yet? This is not a deal-breaker by the way: you may have just embarked on the project.
-Is there a URL people can look at? This is not necessarily a deal-breaker either, but it would have to be pretty outstanding for me to include it. If it's a private URL, perhaps you could create a guest log-in that could be cited in the book?
-Is what you did replicable by other teachers with the minimum of fuss?

I hope that you can see from this list of questions that I'm not looking for earth-shattering research here. If your aim was to see if using a wiki could get boys interested in reading, that's fine -- especially if you can cite evidence that it worked (and 'evidence' could be anecodotal, such as what a pupil or her parents said).


Reprinted from Educational Technology: ICT in Education with permission

September 17, 2009

Can Quizzes Challenge and Inspire?

When I think of quizzes and multiple choice questions, I roll my eyes since they are the ubiquitous end-of-course stumbling blocks to course completion. Larry Chu just spoke at Medicine 2.0 about emailing monthly quizzes to challenge residents at the Stanford University School of Medicine Dept. of Anesthesiology. I was struck by the advantages of quizzes to instead inspire people to learn. A quiz is a great way to see that you don't know something that you should. It is also a great way to be exposed to the subtleties in a topic. If the quiz then leads to sources of information, it can be very valuable.

Chu didn't speak much about the quizzes in his talk, but I sat next to Gwyneth Evans, who agrees. "Interesting, students rank quizzes as the lowest area for investment because they don't like tests. But do they realize the fast potential for learning that the quiz provides? Seconds to validate and correct your perceived knowledge!" Thanks for the insight, Evans!

The Educational Value of Serendipitous Encounters in Second Life

I am listening to John Wiecha, a physician an professor at Boston University Medical Center, talk about teaching continuing Medical education (CME) using Second Life. Second Life's value was recently debated by Roger Schank and his the people commenting in Must e-Learning be "Cool". What I was struck by in Wiecha's talk was the opportunities for serendipitous encounters like the virtual patient who walks in needing help.

With all education and training there can be a problem with the application of what is learned in the classroom, virtual or otherwise, in real life. Second Life, which is clearly not real life (for most people), offers this type of opportunity in a way that is often not possible. Imagine disaster planning. Imagine the irate customer. Imagine the opportunities for expert feedback.

I am blogging live from Medicine 2.0 in Toronto. There is also a Twitter stream (#med2) but it's hard to say much about a talk in 140 characters!

September 16, 2009

eLearning News Briefs

UC Irvine’s OpenCourseWare gets Financial Boost
From The Hewlett Foundation:
The University of California, Irvine today announced the William and Flora Hewlett Foundation has provided $320,000 in grant support to further develop the University’s OpenCourseWare (OCW) program and to advance the Open Education Resources Movement (OER) which it serves. With this funding, the University will expand existing free online courses and programs, and create new content -- all available free of charge, to learners across the globe.

The grant will support the staffing and planning necessary for the University to grow its own OCW initiative, while also actively participating in the OCW and OER communities to further advance these movements. Specifically, the University will remain an active member in the OpenCourseWare Consortium, established by the Hewlett Foundation and now including 200 institutional members, which offer more than 9,000 open courses. In addition, the University will utilize the funding to update the content of existing OCW courses and develop new services associated with OCW, including an independent study model.

Canadian Safety Agency Adds Video Games to eLearning
From CSA Standards:
Canadian agency CSA Standards has launched a suite of interactive games to teach emergency preparedness, safety, and a variety of essential skills that could mean the difference between life and death on the job for many Canadian employees.

"To reduce injuries, workplace training must teach best safety practices and change behavior," says Suzanne Kiraly, President, CSA Standards. "These new interactive modules go well beyond the simple transfer of knowledge and engage users in making decisions in the workplace that are linked to real-world standards and safety guidelines. From handling hazardous materials to assessing risks to prevent major disasters, preparing workforces with safety and emergency response skills in a virtual environment could mean the difference between life and death on the job."

The interactive media was created by Distil Interactive, a developer of e-learning products. One piece of the training, Response Ready, challenges a trainee to avoid a dangerous explosion at a gas station and other emergency scenarios such as a toxic train derailment or a factory chemical spill.

Texas Bill Promotes Print-on-Demand Textbooks
A bill that went into effect in Texas on Sept. 1 provides for the adoption and use of open-source textbooks for K-12 students. The bill enables the state to create a repository of digital textbook content, which allows for customizable online or print-on-demand textbooks to be tailored to each school district's, school's, or student's curriculum needs. It also allows for computer software, video, and other learning technologies to be integrated more readily with textbook content.

The bill is similar to changes in California state law, which also allows for the use of open-source textbooks in schools.

Posted by Jill Duffy, Senior Editor

September 11, 2009

But Can She Juggle? eLearn Magazine's Newest Author Was a Clown

People Magazine notwithstanding, gossip is fun. Learning about people's backgrounds is too.

Typically, though, I don't know much about the backgrounds of the people who submit to eLearn Magazine beyond their e-learning experiences. A notable exception to this is Roger Schank, because I read many of his books in graduate school, heard him speak, and have a friend who was Roger's student.

Sue Landay, eLearn Magazine's newest author, told me about her background and it is fascinating:

About a week before I graduated from Yale ('86), the circus was in New Haven. A pretty good school friend had a friend from home who was on the show. After chatting with him for bit, I learned that auditions would be held in NYC in Madison Sq. Garden during a week I had planned to be in the city visiting my sister. So I went to the audition (I'd done gymnastics in grade school and middle school, and did some humorous mime in college). I never REALLY planned to join... but after my first entry-level job in advertising got stale, I decided it would be an interesting experience - at least as good as taking some time off to travel! So I sent in my application and a few months later, learned I'd been accepted. It was a great experience that gave me a lot of appreciation for people who choose physical (rather than intellectual or cerebral) work, but also helped me realize that I needed a balance of the two. It's kind of fun/funny to see where I am now, 20+ years later, still doing that "balancing act" of mixing play with purpose.

Should this be a one-time thing or should I ask all eLearn Magazine authors - and readers - about their backgrounds and how it impacted them?

September 08, 2009

Achieving Perfection or Avoiding Mistakes: Start Off Your Fall with These Six Tips

It's September and thoughts turn to apple-picking, fall fashion, and school. Top 10 Common Teaching Mistakes For Teachers To Avoid had valuable points on achieving perfection, as I try to do, or avoiding mistakes. Here are 6 tips to improve as a teacher, culled from the article and from Stephen Downes (the first tip):

1) Pace oneself from the start. The most common first-year mistake is being too ambitious, trying to do too much.
2) Get organized before school starts. Toss or sort all papers immediately. Delete or file all documents.
3) Develop a discipline plan from the start. The problems are certainly different in online courses, but it is better to know how to address them before they happen. (I once had a student who cut his nails in class - that was my worst discipline problem ever!)
4) Connect with the school community and share best practices.
5) Ask for help when you need it and before you're desperate.
6) Give yourself a break. If your evaluations aren't perfect, figure out what to do differently next time and then do it.

September 01, 2009

Underground Efforts Yield Big Results with Social Media

Social Networking on Intranets looked at the use of social media within organizations and found that "Underground efforts yield big results. Companies are turning a blind eye to underground social software efforts until they prove their worth, and then sanctioning them within the enterprise." This is true not just for internal, but for external social media use. Whether you call it underground efforts or rogue tweeters, the idea is still the same: to let people loose to use social media using their own judgment. It's not that the attention to social media governance is misguided, but social media successes are more likely to spring from creativity and initiative. One of the ways that governance can help is by encouraging people to use social media who might not otherwise, bringing in fresh initiatives and perspectives.

I dabble in social media, with a less than astounding 253 tweets. Jill Duffy, my editor at ACM, brings more personality to eLearn Magazine on Twitter and to her personal account than I do. (My guess is she spends more time on it than I do.) But even better than Jill or me is Mark Senk, who works at NIOSH and divulged many of his secrets in an interview. My favorite is how he "lays bait" to reach new groups that he believes will benefit from NIOSH messages and sees if he is retweeted.

I noticed a more official looking background on NIOSH's Twitter page and wondered if that means Mark is above ground now. That is part of the bottom-up social media process: try it out, break some ground, and let governance evolve based on what is already working.